CAREERS

Company

Pacific Consulting Group (PCG) helps companies create products and service experiences that earn high customer adoption, satisfaction, loyalty and value. We excel at developing a clear line of sight into the needs, preferences and values of customers. The company was founded in 1980 by two Stanford-trained marketers who saw an opportunity to provide more impetus to the customer satisfaction movement by developing innovative techniques. Today, PCG remains a boutique customer research and innovation firm that brings smarter customer analytic and innovation solutions to the marketplace.

Role

The Senior Marketing Research Analyst role is comfortable and has hands-on experience with all phases of a marketing research project, from project design through reporting and presentation to clients. We value a Senior Marketing Research Analyst who has expertise in both quantitative and qualitative re search methodologies and is capable of articulating to clients how different methodologies would address their business issues. This role is for those who are interested in the meaning behind the data, and the potential of customer insights to make a difference in the success of clients’ products, services, and customer experience.

This is not a data scientist, business analyst, or statistician role.

Location

Commuting to PCG offices in Redwood City, CA is preferred. Potential for telecommuting. Occasional travel required.

Required Qualifications

• Master’s Degree in Marketing Research, Marketing, Business Administration or a quantitatively-heavy social science; with 3 or more years work experience for a marketing research supplier. Or, Bachelor’s degree in a quantitative science or social science discipline, with 5 or more years of work experience for a marketing research supplier
• Understanding of questionnaire design and survey administration
• Ability to analyze cross-tabulations and SPSS output
• Training or experience in research report writing
• Strong skills in PowerPoint, Excel, and Word
• Calm, focused and results-oriented working on teams to meet client deadlines
• Professional verbal and written communication skills
• Highest level of ethics, integrity and client focus

Desired Qualifications

• Experience working with research vendors for data collection or focus groups
• Skills presenting research/business findings to mid-level client managers

Company

Pacific Consulting Group – Government Practice conducts research and statistical analysis for federal agencies. Since 1980 PCG has excelled at identifying insights and deriving meaning using data science techniques to inform policy and strategy decisions. The firm has a growing healthcare practice, anchored in several large contracts f or the Centers for Medicare and Medicaid (CMS), and has helped over two dozen federal agencies to diagnose and improve service, programs and operations.

Role

The Data Analyst & Statistical Programmer role is to provide analytical support for research and consulting projects for government clients, primarily in healthcare. This position is responsible for managing and analyzing data, creating high quality reports, and responding to client inquiries. Tasks involve statistical programming to create and report descriptive statistics, econometric and statistical analyses of data using software such as SAS and STATA, and developing research files from large datasets.

Location

Commuting to PCG offices in Redwood City, CA is preferred. Candidates from the SF Bay Area or Washington DC/Baltimore metropolitan areas will be considered

Required Qualifications

• Bachelor’s degree in a quantitative field such as mathematics, statistics, or economics
• Always at the top of the class working with numbers and analytical tasks
• Good oral and written communication skills and experience working on a team
• Ability to organize work, deliver to tight deadlines and act with a client focus
• Strong attention to detail and quality
• Familiarity with STATA, SAS or other programming software
• Calm, focused and results-oriented working on teams to meet client deadlines
• Professional verbal and written communication skills
• Highest level of ethics, integrity and client focus

Desired Qualifications

• Real interest in economics, econometrics, health policy, social policy
• Master’s degree in a quantitative, public policy, or related field
• Previous experience designing and executing healthcare or economic analysis
• Two or more years using SAS in the context of running regular and ad hoc reports

Responsibilities:

• Process large amounts of data for statistical modeling and graphic analysis, using computers. Analyze and interpret statistical data to identify differences in relationships among sources of information.
• Prepare data for processing by organizing information, checking for any inaccuracies, and adjusting and weighting the raw data.
• Evaluate the statistical methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy.
• Evaluate sources of information to determine any limitations in terms of reliability or usability. Apply sampling techniques or use complete enumeration bases to determine and define groups to be surveyed.
• Design projects that apply scientific and statistical techniques and use information obtained from baselines or historical data to structure analyses.
• Develop ad-hoc programmatic reporting mechanisms as requested by client.
• Position allows for telecommuting.

Required Experience:

Master’s degree in Analytics, Statistics, Actuarial Science, or a related analytical field (or foreign equivalent), plus 4 years of experience in the job offered or in a related occupation.

Special Requirements:

Experience must include: 4 years of experience with SAS programming skills managing large data sets; 4 years of experience with sampling techniques for large data sets to determine and define groups; 4 years of experience with designing projects applying scientific and statistical techniques to identify areas of reliability in restructuring processes; and 4 years of experience designing ad hoc programming reports from large data sets.

Location

Commuting to PCG offices in Redwood City, CA is preferred. Potential for telecommuting. Occasional travel required.

Employment and background checks may be required.