CAREERS
Join Our Team! PCG is looking for dynamic individuals to help our clients succeed. We currently have the following opening:
Data Analyst/CX Analytics
Pacific Consulting Group (PCG) is a small, dynamic consulting firm specializing in customer experience research, analytics and modeling. We use leading edge techniques to uncover what customers need and how they behave so our clients can decide where to focus improvements. The team includes researchers, behavioral analysts, project managers, programmers and data analysts. We are growing and expanding our data analyst roles, so it’s a great opportunity for someone with strong interest in data science, data visualization and data modeling to jump in on major client projects. Our clients include large federal government agencies which means you will work with large datasets, data quality is critical, and you will learn a lot!
Responsibilities
- Design and develop data visualization and dashboard solutions to provide required analytics insights
- Manage/develop integrated automated data pipelines
- Collecting, cleaning, and analyzing data using a variety of methods and tools
- Maintains and integrates analytical systems with operational systems, verifies the accuracy of the data and analytics.
- Generates new business insights through data extraction, storage, transformation, analysis, and visualization of diverse data sets.
- Applies data discovery and data visualization tools to develop compelling, actionable, useful data stories.
- Proactively communicate with project leadership if support is needed to meet assigned task objectives or deadlines.
- Demonstrate sound decision-making and make recommendations on a regular basis; communicate these decisions clearly to colleagues.
- Deliver work products throughout the project lifecycle, consistently meeting or exceeding client expectations.
Qualifications
- Ability to obtain a Federal Public Trust clearance based on moderate risk personnel background check and status as permanent resident or U.S. Citizen.
- Bachelors Degree in Data Science, Statistics, Computer Science, Economics, or a related field.
- 2-4 years full-time experience in similar data analyst role.
- Proficient understanding and use of relational SQL (e.g., Sybase, Oracle, SQL Server, PostgreSQL) databases and data structures.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently, be self-motivated, and develop innovative solutions.
- Experience developing reports and presentations to convey quantitative or qualitative analysis to both technical and non-technical audiences.
- Strong organizational and time management abilities, capable of managing multiple tasks simultaneously.
- A proactive approach to learning and applying new analytics techniques and tools.
- Ideally, past track record working on teams to meet client needs and deliver on tight timelines.
Other
- Fully remote work, using company or client-provided laptop.
- $70-80,000 annual salary range, annual bonus; exact compensation may vary7 based on skills and experience
- Company provides healthcare benefits, 401K/Roth, paid time off, basic life/disability insurance, training
To Apply
- Send resume and one paragraph cover letter/email articulating what makes you a great fit for this position.
- Please confirm you are cleared to work in the United States as a permanent resident or U.S. Citizen.
Send to Pacific Consulting Group with Subject Line: Data Analyst/CX Analytics