Resource Library


California Electric Appliance Awareness Study

What Californians think about electric appliances, what they do not know (yet), and what this means for California’s Green Energy goals.

Accelerating Adoption of Community Solar

Demonstration of a survey-based forecasting technique to optimize program design and marketing of community solar.

Closing the MR-CX Gap with a 5-P Framework

Using tools to close the MR-CX gap and provide companies with a complete and reliable “research-based” picture of the customer experience.

The Ultimate Customer Experience Q&A eBook

This eBook is a compilation of 14 of the questions the CX Experts have recently answered.