New Solutions

  • News and Updates Archive

    5/4/17: Learn how to accelerate customers’ adoption of your renewable energy program on May 11 when Brian Doyle and Tom Cooper join SEPA to discuss program design and promotional strategies. Email Brian at for an invitation.

    5/4/17: Want to learn how to improve customer experience while nudging your customers’ behavior? Join Brian Doyle, PCGs VP of Client Solutions on June 6 for a “WaterSide Chat” with a WaterSmart Software webinar. Email Brian at for an invitation.

    1/4/17: Brian Doyle, PCG’s Vice President of Client Solutions, has been selected to speak at the Electric Utility Consultants, Inc. (EUCI) “Billing and Payments – 2017” conference in Glendale, AZ on January 19. He’ll be sharing how PCG helped Cal Water win the JD Power award for Best Water Utility in the Western US.

Customer Insights and Innovations

We help organizations to create better products, services and customer experiences. We design research and create new approaches by looking forward, not just back. Our consumer insights and service innovations are based on one simple question: What will make your customer successful? And because we’re focused on the finish line, we get there faster, and with better results.

Fast Forward to Customer Success.

Our Services

We help you design winning products, services and programs
based on what customers truly value.

Industries We Serve

Financial Services

Medical Devices